Jan/10 1
70-293 Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure
About the Author
Zacker has worked as a network administrator, technical writer & editor, Webmaster, technical support engineer & supervisor, courseware developer & a freelance network consultant
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Dec/09 2
Hosting Web Communities: Building Relationships, Increasing Customer Loyalty, and Maintaining A Competitive Edge
Review
Former director of the Well, recent consultant to America Online, and current director of community development for Salon Magazine, Figallo knows what it takes to create a true community in cyberspace and what kinds of mistakes will torpedo the effort. Figallo believes that community comes from people, and so he begins by focusing on the human element. He writes about the groups that form online communities and how a community builder can foster the process. Figallo includes a great section on building a quality online staff. While he keeps technical aspects in perspective, Figallo doesn't shortchange them--he fully discusses types of interfaces and technical tools. Figallo's discussion of the business side...
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